Wednesday, April 21, 2010

Vision

I'm an unrealistic person. I don't believe vision before this class because I have a lot of visions but none of it has been completed. I was thinking about to become an actress but English is not my native language so I gave up. I also think about to travel all around the world. At least visiting one country each year however it also failed since the lacking of money. Currently two of my failed goals are majoring in accounting at Baruch and starting internship. The fisrt one failed because after taking one course of accounting I find out I'm not interested in that major. It is so bored I can't imagine that the rest of my life will sit in an office facing a computer doing all these boring calculation. I failed to go internship because of laziness. After watching this video I finally understand why I'm a such loser who can not reach any goal of life, that is because I lack of action. Without action vision is just a dream.

I'm going to set up my new visions and this this I will also plan the actions to reach them
1) Getting into F.I.T
2) Travel to Japan this Christmas
3) Start my career in China after graduate from college

My first vision has been processing. I have sent application form and essay. All i can do right now is waiting. I am going to major in cosmetics and fragrance marketing in F.I.T. That major is very hot in China so I'm very confident that I can get a great job in China if i graduate from F.I.T. This is the most important goal in my life because it is the first step for everything. To travel to Japan I need to get a job now and save money for that trip. This one is the easiest goal. For moving back to China is a piece of cake. I have a lot of friends and relatives in China, plus a diploma from F.I.T there won't be any problem for me to get a great job that I want.

I'm going to set up my new visions and this this I will also plan the actions to reach them
1) Getting into F.I.T
2) Travel to Japan this Christmas
3) Start my career in China after graduate from college

My first vision has been processing. I have sent application form and essay. All i can do right now is waiting. I am going to major in cosmetics and fragrance marketing in F.I.T. That major is very hot in China so I'm very confident that I can get a great job in China if i graduate from F.I.T. This is the most important goal in my life because it is the first step for everything. To travel to Japan I need to get a job now and save money for that trip. This one is the easiest goal. For moving back to China is a piece of cake. I have a lot of friends and relatives in China, plus a diploma from F.I.T there won't be any problem for me to get a great job that I want.

Monday, April 12, 2010

Mc DONALD'S special experience

This odd experience is much easier than what I thought. I accomplished it
smoothly and successfully in 5 minutes. I went to a Mc DONALD’S near my working
place during lunch time. When I saw there was a long line I was so nervous because I
thought my special order would take long time to complete and maybe all the staffs
would get involve in that. I picked a lady who looks nice and started to present my
special order. I was so surprised that she took it as a normal order, neither gave me an attitude nor showing weary. First, she put fries that already have been cooked into oil pot to cook again. And then tell the kitchen to make a hamburger with exactly 4 pickles on it. After couple minutes she took out the well done fries. Everything has been done step by step as a piece of cake I didn’t daunt them at all. But when I get the receipt, there is only 4 pickles burger but didn’t state well done fries. Not surprise, she told me her machine can not make this special receipt. I requested to see the manager but I didn’t get chance to talk to the manager because the cashier has already gone to her manager by explaining my situation and brought back the receipt with manager’s signature and my special order on it in hand writing. The whole process is clear and fast. I checked my order that was exactly followed my request. During the process I was treated nicely, no one looked at me as a crazy person. Since the cashier was very smart, only two staffs involved in my case.

I’m very satisfied with Mc DONALD’S service. The way they handle troubles are effective and decisive. That is very important to a fast food restaurant because customers won’t be patient to wait at a long line. The service they provide are also very effective. Doesn’t matter the customer’s request is reasonable or not they will always deliver satisfaction. I just said once my order and emphasized a receipt with my special order on it, the cashier understand me very well, didn’t even question me anything. This company is very organized. The lower level workers try to get everything that within their control to be done. Anything out of their power they ask the manager for help. Manager will always satisfy customers. Obviously the manger and cashier I encountered with have rich experiences so that they solve troubles composedly. They don’t waste time to argue with you or question you because time is money toward a fast food restaurant. The only thing they need to do is satisfy customers so instead of explaining why they can not print a special receipt for me, the manager hand wrote a receipt. Unfortunately my case didn’t challenge the manager at all. She only spent 1 minute to sign a receipt for me. I have no extra advice need to give to them. They did a very good job.